Board Commitment to Quality and Safety

Published on October 24, 2025

Dear Patients, Community Members and Clinical Care Teammates,

 At UNC Health Johnston, our top priority is keeping our patients safe and healthy. As the governing board, the UNC Health Johnston Board of Directors are dedicated to providing high-quality care and making sure our patients are safe. We support The Joint Commission's goal of zero harm, meaning we want to make sure no patient gets hurt while in our care. 

We promise to:

  • Maintain high standards of patient care by always checking and improving our processes;
  • Provide ongoing education and training for our staff, so they have the latest knowledge and skills;
  • Promote open communication among staff, patients and visitors to quickly address any safety concerns;
  • Monitor our performance through quality assurance programs to identify and implement ways to make your care even better; and
  • Work towards zero harm by using best practices and making safety our top priority.

We are committed to working hard to ensure every patient gets the best possible care in a safe environment. We appreciate our team’s dedication and the trust our patients have in us.

On behalf of the UNC Health Johnston Governing Board and Executive Leadership Team, thank you for your continued support in this important mission.

Sincerely,

Tommy Williams                                                                                     David Mills

UNC Health Johnston President/ CEO                                             Chair, Governing Board

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